No longer a great place to work - Customer Service Representative PageUp Employee Review

Thank you so much for the 5-star review! Our people are truly our greatest asset, and it’s wonderful to see that culture reflected in your experience. We appreciate you pointing out the challenges of our global nature. Coordinating across time zones and regions is a complex puzzle, and we recognise that communication can sometimes feel the strain of that distance. We are constantly looking for better ways to bridge these gaps to ensure every team member feels connected, regardless of where they are in the world.

Thank you for providing direct and honest feedback regarding our sales culture, product interface, and GTM strategy. We recognize that there is always room for improvement, and your insights regarding AE support and market competitiveness are being shared with our leadership team as we work to evolve our offerings and internal processes. We agree that success is a team sport. Aligning Marketing, Product, and Sales is a top priority for our leadership team to ensure our AEs aren't "going it alone" in a competitive market We wish you the very best in your next chapter, and we appreciate you leaving us with these specific points to reflect on as we grow.