Was a good job for students - Associate Trainer Panera Bread Employee Review

4.0
28 Mar 2018
Recommend
CEO approval
Business outlook

Pros

When I first started working for Panera, they cared for their employees, were willing to work around/have flexible schedules so was great for when I was in school, they would allow closers to take home a few bakery items (also great for those in school), encouraged you to work hard by offering incentives, raises, and opportunities to advance, and really, it felt like a second family. It wasn't all rainbows and gumdrops, but what job is?

Cons

However, the past couple years has seen a change in the Panera structure. Individual stores may be different, but in my last store....here is what happened. With the additions in how to order, and table delivery, one person ends up doing the work of 2-3 people, especially during rushes...I was exhausted and crashed for hours at the end of each shift, which caused my GPA to drop as I was too tired to study (it makes it worse when other employees don't carry their weight). Incentives slowed, some even stopped. They still encouraged advancement, but unless you could be there at any time and are a management favorite, you don't have much of a chance. The final blow for me was my last semester of college, the management became much less flexible with scheduling, which meant I would have been only able to work 1 day a week...so I found a new job who were happy to work around my schedule.

Explore other reviews about Panera Bread

5.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Worked with college students so it was fun.

Cons

They fire people at the drop of a hat.

3.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

See reviews by: Helpful|Rating|Date|All