You know its time to quit when you only work for the discounted food. - Anonymous employee Panera Bread Employee Review

3.0
21 Oct 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Panera Bread is very passionate about their food and drinks. You will learn through extensive training just how passionate they are. Also at Panera I really enjoyed the discount. I worked at a Covelli Panera in Northwest Ohio and received a 50% discount. Working cashier was fun because it gave you a chance to interact with the regular customers and the first timers.

Cons

Every Panera will start you off in dining room. Managers will talk about it being the most important part of a persons experience here. Quite frankly, its horrible. You are in charge of doing all of the dishes as well as trash, coffee, drink stations, busing, prebussing, a milllion things. You are also the only person doing this, even in the rush hour. The managers and line will yell at you to do everything and help none. If you do well at dining, they will make you do more. If you do bad at dining, you will stay on till you do better. You also smell like sewage when you leave from a four hour shift. I felt disgusting and it wasnt worth the 50% discount while making minimum wage.

Explore other reviews about Panera Bread

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

GREAT PAY AMD ROOM FOR ADVANCEMENT

Cons

Long hours and hard to get vacation time off.

3.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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