Lost it's way - Customer Success Manager (CSM) Papirfly Employee Review

2.0
19 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great colleagues, offices, customers, and healthcare (Bupa). Some highly skilled passionate individuals within the organization who care about the company. Full of innovative ideas, that if empowered could truly add value to the organisation.

Cons

Bad decisions at board level - deep cuts into resources that have exposed the organisation to risk. Lipservice to the company core values - employee morale is low in critical areas of the business. The drive to profitability has removed the customer from the center of the strategy.

Explore other reviews about Papirfly

4.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good colleagues, good place to learn

Cons

Frequent change in leadership & management

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great ref cases and platform pedigree with strong Norwegian tech team

Cons

Sales function in London now gone, very competitive market

See reviews by: Helpful|Rating|Date|All