Pros
Professional enviorment, promotes self care and cares about employees, not much micro management only with certain people in management
Reliable long term job you can grow at
Cons
Supervisor unprofessional in one department, and unknowledgeable more than the team they manage , interupts work and causes decline in your work due to having not enough knowledge , makes job harder.
The company Lets clients - clients abuse processors on calls. The (borrowers) can be rude and abuse 5% of the time but during certain months when the company (partners) clients are busy with many borrowers its 80%.
Lets clients force processors into things not within job decription . Somtimes feels like personal assistant.