15 Jun 2020
PayByPhone Response
5yThank you for your feedback and we are sorry to hear about your experience here at PayByPhone. We value curiosity and encourage discussions that seek out innovation; however, this can lead to disagreements between teams and cause communication breakdowns. We will continue to improve our communication and engagement processes. If you’re open to a conversation, we’d love to learn more about your experience. Please reach us at people@paybyphone.com. We value teamwork and having each other’s backs, in good times and bad. Your feedback will assist us with being held accountable and committed to our values.