Very negative environment - Anonymous employee PayByPhone Employee Review

1.0
21 Dec 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people in the company, well resourced company that is frequently happy to throw money at problems

Cons

Very negative environment with unrealistic expectations and little or no direction or training. My manager worked so many hours that they seemingly couldn't think straight let alone work with us on a coherent plan for our team (there was a sense in my team that planning never went further than the following week). What initially seemed like a positive environment (usual tech co trimmings of snacks and games etc) was soon dashed and it became clear that there are a lot of disgruntled staff members and some quite sour relationships between different teams. Turnover (terminations and resignations) across the business seemed quite high but particularly in finance. The commercial viability of the business is probably questionable unless the product evolves significantly. Lastly, there were some management behaviours that I wasn't comfortable with around the manner in which some staff members were spoken to (reported to HR).

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PayByPhone Response
5y
Thank you for taking the time to provide us with feedback regarding your experience working at PayByPhone. Over the past year, we have worked tirelessly to build the right tools and resources that will provide development opportunities for our team members. As we grow, we are also learning and are open to having a conversation with you to hear more about your experience. You can reach us at people@paybyphone.com.

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5.0
28 Feb 2024
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CEO approval
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Pros

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Cons

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2.0
4 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great people to work with.

Cons

My manager needs to get some courses in business writing. He does not have the management skills to be running our department and needs to stop wearing unicorn t-shirt.

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