Keep looking for other opportunities - Anonymous employee Paya Employee Review

1.0
9 Mar 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New office is near Perimeter Mall. Lots of windows. Depending on the team you are on, some allow work from home days or remote options. This is the perfect place for you if you love drama, getting stabbed in the back by co-workers, love being overlooked for your hard work by management, and generally love being thought of as stupid.

Cons

If you see a good review posted on this thing, then you know it was written by a new employee, someone in upper management that is struggling to get people hired or one of the CEO's direct reports. There is ZERO importance on how employees are treated - management is all about how much they will make when the company finally sells. The only opportunity to be promoted is if you kiss up to management. If you disagree with anything management says, even if you are careful how you present it, you might as well pack your bags. All they are looking for are "yes" people and robots. Management are "friends" of the CEO and the fact that these people are under qualified for the position they have and have bad management skills is overlooked. Their philosophy is let's hire people we know so we can share the wealth and keep the circle tight, not let's hire someone with the best qualifications for the job. Everything that was great about this company no longer exists (employee functions, weekly/monthly gatherings and updates, good people and management).

Explore other reviews about Paya

5.0
13 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Culture, Compensation, growth and leadership

Cons

slow to update some tech

4.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I loved the people I worked with, the team, management, and complimentary teams I worked with. Everyone was lovely, helpful, kind, and available when you needed them. No formal training, on the fly, create your own documentation or notes, great experience into the payments world, and overall a great experience. We had amazing work/life balance before the merger. I was in this role for 2.5 years then left briefly and came back to another role for another 2.5 years.

Cons

The CEO I had is no longer there, but he was amazing to get to know and work for. Training could be better overall but with such a small team, it's difficult. You learn on the fly, leadership could have been better overall, but that's with any small company, feeling as though you aren't heard with some of the needs each department require, but overall, not too many cons personally.

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