Very bad unorganized and toxic workplace - Software Developer Payhawk Employee Review

1.0
27 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good and communicative office location, equipment and additional vacation days.

Cons

Even before starting, I experienced questionable behavior from people managers. When I asked for just one week to consider the offer, the response was: "Make up your mind - there are many others in line." (attitude showing a lack of respect for candidates and sets a clear tone of how people are treated even before joining). Additionally very strong hire-and-fire mentality. The company is severely unorganized, with pseudo-processes that create more confusion than clarity. Reasoned as "dynamic startup" - very funny. Cross-team collaboration is virtually nonexistent, making it difficult to deliver meaningful outcomes. The onboarding process is a mess: 100+ checkboxes spread across 4–5 outdated documents. Employees must manually request access to systems (some of which haven't been used in years), while newer essential tools are not even mentioned. Assigned "onboarding buddies" are unavailable in 60% of the time, leaving new hires unsupported during a critical time - mine was a good and quality guy but the very poor management make his value near zero. Employee Net Promoter Score (NPS) hovers around 1-2 out of 5 in my team, yet this is never acknowledged or correctly addressed during Scrum meetings or retrospectives while. Monthly 1:1s with engineering leadership felt performative. Constructive feedback about the need for team collaboration and onboarding improvements was either ignored or misrepresented in written feedback as "XXXXX not helping," later used as a basis for complaints. For 5 months I've observed that 10+ persons leaved by their choice due to inadequate management only in engineering teams. Fancy titles, creative team names, and polished outward appearance, but very little actual professionalism, collaboration, or respect internally. What looks shiny on the outside masks a toxic culture and lack of real leadership. All this in some teams - maybe there is good teams too, but in general - very bad experience. You decide - a healthy culture and genuine development, or pretense and backstabbing. If you're curious, take a few minutes to look at the LinkedIn profiles of some of the company's "principals" and "directors". Analyze their actual experience, the scale and impact of the products they’ve been involved in, and compare that with the titles and descriptions they claim. What you’ll find is a pattern of inflated roles attached to minor or failed projects, dressed up to look like major achievements. It's a reflection of the broader culture - style over substance, ego over teamwork and value.

Explore other reviews about Payhawk

4.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

-Lots of growth opportunities -Product is a need not a nice to have -A lot of innovation on the product side

Cons

-Quotas have increases by 25% across the company -Start up environment isn't for everyone but if you want to put in the work you will be rewarded

2
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Payhawk Response
8mo
Thank you for sharing your feedback! It helps us grow and understand whats important.
5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Working at Payhawk means being part of a fast-moving scaleup where growth comes naturally if you take ownership. Responsibility isn’t something that’s handed down slowly — it’s there from day one, and those who embrace it quickly see opportunities to grow their impact and career. One of the biggest strengths of Payhawk is the team. You get to work alongside highly skilled and motivated colleagues who set the bar high, and that makes every day a chance to learn and improve. The company is deeply data-driven, which means decisions are based on facts and outcomes rather than opinions or politics. That clarity helps us focus on the right priorities and move fast. Innovation isn’t just encouraged — it’s expected. Every day brings new challenges, and you have both the chance and the duty to find creative solutions that shape how we scale. At the same time, Payhawk takes care of its people: the salary and benefits package is extremely fair, and the culture makes sure that everyone — no matter their role or title — has a voice and can influence the direction of the company.

Cons

As a scaleup in a highly competitive market, Payhawk is not the place for people who want to lean back and ride the wave. It requires energy, ownership, and resilience — but for those who thrive in that kind of environment, it’s a very rewarding place to be.

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