Do not leave a established position for this company - Client Service Specialist Paylocity Employee Review

1.0
15 May 2014
Recommend
CEO approval
Business outlook

Pros

Nice people and decent though expensive benefits.

Cons

Training was unacceptable. After asking for additional help daily because I didn't feel like I was getting the software and being told daily that I was doing fine I was terminated for not passing the test. During training we where constantly off topic with comparisons to another payroll company, burning man, racism, etc. Completely impossible to focus on the training.

avatar
Paylocity Response
12y
Thank you for your feedback. Please know that this feedback has been passed to our training department and that it is taken very seriously. Paylocity works constantly to improve our candidate experience and are very proud of our training department and trainers. It is our goal to prepare our Account Managers within Client Services for success and as part of the interview process, we are very clear that passing a test is a condition of employment. This role requires a lot of payroll knowledge and system understanding and we do our best to offer opportunities for extra training and study as needed. We are sorry this role was not a fit, and wish you the best of luck in your future career.

Explore other reviews about Paylocity

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

Cons

Pay is slightly less than competitors but work life balance and culture make up for it.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

There used to be many. By the time I left all of the pros had been phased out. The only pro was allowing some people to stay remote- but if you wanted to advance in your career you would be forced back in office.

Cons

Low pay. Micromanaging. Hiring leadership from outside Paylocity and even outside of the industry. Major and extreme departmental changes rapidly. Change is a part of business but in six months my role became unrecognizable. I was there for five years and had planned to be there for much longer. This last year was terrible. Low communication from all leadership. Higher and higher expectations of employees with no bonuses or pay raises to accommodate. My regional director was forcing people out and speaking badly about employees regularly.

5
See reviews by: Helpful|Rating|Date|All