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      Paylocity

      Engaged employer

      Paylocity reviews

      would not wish this on anyone - Account Manager III Paylocity Employee Review

      1.0
      3 Jun 2024
      Account manager iii
      Recommend
      CEO approval
      Business outlook

      Pros

      decent benefits, collaborative employee base (the training group I started with literally connected together and bonded over the trauma of working here lmao)

      Cons

      account managers are spread far to thin for the work they are supposed to do. you spend less time "managing" the accounts assigned to you, and play call center rep due to the insane volume of calls/emails from yours and other AM's accounts. it's getting paid to get yelled at for 8 hours a day (if not more.) this is all on top of being micromanaged to death. you'll hear success stories from management about how much money the company makes, and how happy other departments are, while AM's drown in the workload. this is what leads to employee burnout and high turnover.

      avatar
      Paylocity Response
      2y
      Thank you for your feedback. While we're glad you appreciate our benefits and co-workers, we understand the challenges you have mentioned. We're listening and encourage employees to reach out to their People Relations Partner for support. We're focused on improving workload balance for Account Managers and ensuring appropriate staffing to support our growing client base. We're happy to share that we have several processes currently in progress as we work toward this commitment. Thank you for sharing your insights as we strive for continuous improvement at Paylocity.

      Explore other reviews about Paylocity

      5.0
      9 Jun 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Work remote. Fantastic leaders, Definitely a place I have enjoyed working.

      Cons

      Pay is slightly less than competitors but work life balance and culture make up for it.

      2.0
      19 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits; 90% of the ppl that worked there were the best and really did great work.

      Cons

      Made employees choose between having MLK Day off or Juneteenth- both which are federally recognized holidays. Excuse was that our customers are open on those days so we need to be open. So as a company, we had to pick which would be a paid holiday and everyone chose Juneteenth because it was in the summer. I think we got a floating holiday to use for any other holiday we wanted off that wasn’t recognized by the company. As you can imagine, this racism was prevalent in management/leadership. My team was the most diverse team and we all got restructured/laid off. There’s a lot of ego and control issues in this company, especially in Talent Acquisition.

      7
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