The Best Out there - truly exceptional Company - Executive Assistant Paysafe Employee Review

5.0
7 May 2019
Recommend
CEO approval
Business outlook

Pros

I previously worked for Paysafe and now work for the Affiliate company Income Access. I absolutely adore my role and position. The staff is outstanding, so welcoming, easy to work with and very much a quality team. Company benefits, incentives and initiatives are one of the best in the industry. Culture and Values are exceptional and bolster a true sense of being part of a family. Very keen on diversity and inclusion! Every employee is valued, no matter their position, which I find quite exceptional. The company encourages you to voice yourself and listen to you whether it's to express new ideas or concerns. Incredibly flexible when it comes to having to take time off for being sick, or doctor appointments. You can work from home if needed, which is quite a perk that many companies don't offer. I feel respected by my peers and senior management, which is not always the case when you're position is an EA. The SVP/GM really has a pulse on her staff along with all business related items. There is an extreme sense of guidance and concern for staff/employees that is fostered at this office. I have worked 11+ years in an administrative role and I consider myself very fortunate to work for such a great company.

Cons

I live far, so I'd just say the commute for me is a bit long

Explore other reviews about Paysafe

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I recently joined the Paysafe team. My experience has been very positive. The onboarding process was well organized, informative and smooth from the start. The team has been super welcoming and supportive. It is clear that the company values its employees and creates and environment where new team members feel comfortable, included and motivated to succeed.

Cons

As a new employee, there is naturally a lot of information to absorb during the onboarding process, but the support provided has made it manageable and encouraging.

2.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

• The company offers some flexibility with remote/hybrid work options in certain teams. • Exposure to fintech and payment processing technology can be interesting for those new to the industry. • Decent health benefits and standard PTO in many locations.

Cons

• For the third consecutive year, the company has failed to pay out performance bonuses despite meeting or exceeding individual and team targets. It seems that they set very high budgets deliberately so no variable pay is paid. This has significantly impacted morale and trust in leadership. • Compensation overall feels below market rate for the skills required, especially when bonuses (which were promised as part of the total package) are consistently withheld. • Frequent reorganizations and shifting priorities create uncertainty and make it difficult to plan long-term. • Communication from senior leadership about financial performance and bonus decisions has been poor and lacks transparency. • They constantly lay off people to make up for losses in revenue.

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