Terrible Place. Run Fast. - Customer Service Representative Pella Employee Review

1.0
22 May 2018
Recommend
CEO approval
Business outlook

Pros

Plenty of Empty offices to cry in

Cons

If you want to be stressed out 24/7, micromanaged and underpaid then this is the job for you. Management does not know what’s going on 99% of the time. There is no growth at all in the company. The Portland Office is literally falling apart and smells of mold. For what the job entails the pay is ridiculously low .Management will never take responsibility of their own mistakes.Random layoffs in the company so if you’re looking for job security this may not be the place for you . If you choose to work here even after this review prepare for a lot of consumption of alcohol after work/weekends. This job is has a lot of “High School Mentality”.

Explore other reviews about Pella

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Pella offers a strong culture with a genuine focus on people, quality and community. I appreciate the collaborative environment and the pride people take in the work we do. It’s a place where your contributions matter and you feel connected to the bigger picture.

Cons

No major downsides based on my experience.

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great product, hours were good, and good culture overall. I worked there for well over 10 years and was very sad to leave.

Cons

The Birmingham branch went through several owners during my long tenure with the company. Each owner had its pros and cons. Eventually Birmingham was bought out by the corporate office. The company constantly changing owners gave alot of anxiety and employees were often left feeling a lack of stability. There is not alot of room for growth and the starting pay is not the best, unless you are in Trade sales.

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