Telesales in a bizarre pressure cooker Company - Business Development Manager Peninsula Employee Review

1.0
26 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Not too far from city Commission Salary

Cons

Many!. Very school like. Have to sign late permission slips even for 20/30 seconds late and "work that time back" usually on your paltry 30 minute break. They want their 30 seconds back and will cut short your very short lunch to get it!. No 15 minute breaks. At all. Tea/coffee breaks virtually non existent. Its certainly not the norm and you will very very rarely someone go for a tea such is the toxic "productive time" culture there. Management look down on staff. Dont answer emails; dont say hello etc etc.One incredible thing that highlighted this was a director bringing all the men in the office into a meeting (very rare God forbid you are off the phones for even a second!) so it must have been serious?. No he showed a powerpoint presentation of rotten human faeces. Deadly serious.A director worked on this imagine!. Shows the metailty in a nutshell. He then condesendingly spoke to us saying how to use the bathroom!. Also an email was sent to all men in the company in Dublin with EVEN more images of rancid human waste. Who takes photos of that?. What company has a poo powerpoint presentation?. How incredibly demeaning It was to staff. Very pressurised. Shouted at constantly to stand up when pitching (which is the full 8 hour 15 minute day). Its irritating and very very tedious and tiresome all day long. Every single day. In fact often couldn't hear the person I was pitching to due to the incessant shouting to stand up ironically costing the company money in deals!. I heard my name shouted least 5 times a day to stand up. Even when I was!. Have to make 150-200 calls a day up to 1000 calls a week. If you dont you will be shouted at to not only stand up but get your "dials" in. Incessantly and in the process not hear a word on the other end of the phone defeating the purpose of calling in the first place!. Commissiom can be and has been withheld due to being sick. Basically punishing sickness. They dont like sickness in Peninsula. 3 sick days and you get a "Letter of concern" basically a threat of termimation in effect. Doesnt matter if you are incredibly ill you get that letter. Very very low depressing morale. One of the reasons I left the BDM telesales team. Very clostrophobic Small office. Complete backstabbing culture.People will throw you under the bus in a heartbeat due to the dogeatdog culture. Dont get the perks of Manchester ie Perkbox comedy nights free food etc. Company is totally obsessed with image. Have a full time propaganda team in Manchester employed to gloss and shine the company image online. Company spin in effect they will no doubt respond to this but I ask anyone who does BDM telesales in Dublin to see for themselves go ahead proof of the pudding in the eating of it and ask the male staff there about their poo presentations experiences while there too!.

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Cons

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Peninsula Response
2y
Thank you for taking the time to share your feedback. We are happy to hear that you would recommend the business and that you feel that you have a good work-life balance. In regards to salary, we hold regular performance reviews and we encourage that this is something you bring to your manager's attention to explore what new possibilities and opportunities can unfold. Thank you for your service so far, and keep up the great work!
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