Beware of the Culture Kool Aid - Anonymous employee Penn Mutual Employee Review

2.0
25 Jan 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Makes corporate goals and pays 100%+ on annual bonus. Nice associates who care. COO is a good person. Good insurance products. Good Actuary department.

Cons

CIO too involved with day-to-day decision making and doesn't let leaders lead. VPs only do what their superiors want even if not best for company. VPs end up protecting themselves and let subordinates fail to save themselves. Too many "yes" people. They manage through fear. CIO believes he is only innovative person in the building and passively belittles associates. Hear everyday from others to just do what the CIO wants else you will be worked out. If you want to get ahead make sure you get to know the COO (because he values people) else it doesn't matter how hard you work because your leader won't promote your value.

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Penn Mutual Response
8y
Thank you for your feedback. We are sorry that your experience at Penn Mutual differs from the culture we each work diligently to maintain. At Penn Mutual we respect one another. We pride ourselves on being a values driven organization. All associates are encouraged to share their thoughts in an honest and open dialogue, without repercussion. Empowerment of our associates is one of the keys to our success and longevity. To ensure this, we have a robust ethics program that reinforces our values and provides numerous mechanisms for reporting concerns. We encourage you to employ any of the resources available if you wish to advise us of a concern. Occasionally, our leaders need to make necessary changes in personnel to advance our business. While it is never easy to make such changes, at times business conditions require it. These decisions are handled with dignity and respect, and affected associates are offered financial assistance when transitioning out of the company. Our company’s culture of collaboration has allowed us to drive innovation and become a leader in our industry. We hope your perception changes as your association with us continues. If there is anything I can do to assist you, please don’t hesitate to call me.

Explore other reviews about Penn Mutual

5.0
9 Jun 2026
Recommend
CEO approval
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Pros

Great benefits with continued improvements Fair salary Complete support of work life balance at all levels

Cons

Some business areas see very high work volumes with no additional staffing which causes burnout

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Penn Mutual Response
2w
Thank you for sharing your experience at Penn Mutual. We're glad to hear you appreciate our great benefits and the support for work-life balance. At Penn Mutual, we are guided by Our Shared Commitment to Care. Respect and Belonging. We're proud to see these values reflected in your experience. Thank you for being part of our journey.
3.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Base salary is standard within the industry and the benefits package is strong. The annual bonus is a genuine differentiator in total compensation. The work itself offered real opportunities to build technical skills, particularly for those in data and analytics roles, with access to projects that should have a meaningful business impact.

Cons

Organizational restructuring has been a recurring theme, creating uncertainty around team stability and long-term role security. Communication from senior leadership during periods of change was inconsistent, making it difficult to plan or feel confident in the direction of the company. Employees may find themselves in limbo when priorities shift at the leadership level.

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Penn Mutual Response
2mo
Thank you for taking the time to share your experience while working at Penn Mutual. We’re glad to hear that you valued our competitive bonus structure and growth opportunities. We appreciate your feedback regarding communication during times of change, and we welcome you to connect with a member of our HR team if you wish to discuss your feedback further. Thank you.
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