Prepare to work hard only to not be appreciated. - Assistant Service Manager Pep Boys Employee Review

1.0
4 Jun 2014
Recommend
CEO approval
Business outlook

Pros

I started for PepBoys as a part time parts person/cashier/delivery driver. I got an opportunity for a full time position as a service writer. With some luck, I was given an opportunity to move into a management position and prove myself.

Cons

There have been some recent slashing of work hours that was supposed to only have been a week long has become almost 2 months long. Believe me, going from 45hrs a week to 35 hurt my bank account big time. All the Area Director seems to care about are "metrics" and "psqi" and could care less that our location's sales have been fantastic. The added stress that is put on us doesn't motivate anyone at all. Especially, since PepBoys doesn't pay enough to deal with verbally abusive customers.

Explore other reviews about Pep Boys

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Through my career I have learned a lot on the automotive industry.

Cons

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

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