Freelancer's dream! - Content Creator Pepper Content Employee Review

4.0
19 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Flexible work culture. I also like the ease of work they provide with their software.

Cons

A more comparable pay structure would be good.

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Pepper Content Response
2y
"Thank you for taking the time to leave a review on Glassdoor. To begin, we're glad to learn about the areas of your experience that you found favourable. We're proud of our team and our dedication to one of our fundamental values, "being adaptive and responsive to feedback and change." We also take note of your concerns and criticisms, particularly regarding payment structure. We apologize if your experience did not meet your expectations and want to address your concerns directly. Your experience is essential to us, and we are genuinely interested in making things better. If you would willing to discuss your feedback in more detail or have any additional suggestions, please feel free to write an email to support@peppercontent.in."

Explore other reviews about Pepper Content

5.0
16 May 2021
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

it is very great and helpful

Cons

payment is not done on time

2.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Writing the actual articles is very straightforward with the briefs they provide. They typically take between 3-5 hours. Payments are "promised" the following pay period. (Expect payment for your work after 5-7 weeks until they have technical difficulties. Then it's anyone's guess and Pepper will pass along their wire fees to you.)

Cons

1) Technical difficulties with payments caused payments to be more than 6 weeks later than promised. Pepper passed on all their wire fees to the contractors and did not pay interest on their late payments. They did not take any responsibility, didn't apologize for missing payments over the holidays, and insinuated that late payments were somehow the writers' fault. 2) Very low pay for the caliber of clients they contract with and quality of work they expect. 3) Unrealistic word count expectations. 4) Miscommunication between client, proofreaders, editors and writers. Editors and proofreaders request changes that are illogical and not aligned with the clients' content or native English practices. 5) Began the contract on the understanding that pay would be per-word -- but they did not pay per word. Instead, they paid a flat rate and insisted on additional words to cover the content of the brief without additional compensation. 6) Does not give any kind of bonus pay for going above and beyond what is asked for with tight turnarounds.

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