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      Percepta

      Engaged employer

      Percepta reviews

      Good Pay - Customer Service Specialist Percepta Employee Review

      3.0
      18 Sept 2020
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay was good for the market I had a good supervisor

      Cons

      No flexibility whatsoever schedule wise. You get what they give you. Constant change of policies Opportunity for advancement slim to none Training was not intensive enough. Learned more about Ford than how to actually deal with certain situations. Couldn’t get a raise that same year we started. Had to wait next year

      avatar
      Percepta Response
      5y
      We have been working to constantly improve the employee experience for all our employees and we hear your pain points here - if you'd like to discuss further drop us a line and we can make sure to address anything we might have missed - contact us at Percepta.hr@percepta.com

      Explore other reviews about Percepta

      5.0
      16 Jan 2026
      Business operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

      Cons

      No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

      avatar
      Percepta Response
      5mo
      Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
      5.0
      24 Jun 2026
      Instructional designer
      Recommend
      CEO approval
      Business outlook

      Pros

      On the ISD team we have a strong people-first team culture.

      Cons

      I don't have any currently.

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