Not bad for entry level work - Concierge Percepta Employee Review

3.0
16 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Good training program, easy work, nice co-workers.

Cons

Bad pay, rotating schedules and shift bids, unfair QA evals, hard customer service calls especially due to recalls

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Percepta Response
2y
We're sorry to hear that your experience at Percepta didn't meet your expectations. We'd love to hear more about your situation so that we can help make things better. If you'd be willing to discuss it further, please don't hesitate to contact us at percepta.hr@percepta.com.

Explore other reviews about Percepta

5.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I've worked at Percepta as a Business Operations Manager for 11 years. Started as an Assistant Operations Manager and was promoted after a year to Business Operations Manager and then promoted again 3 years later to manage a program that I am still on which consists of 4 different locations, one being in the Philippines.

Cons

No cons from me as Percepta has allowed me to grow and develop in my role as BOM and accomplish things that I never would have imagined previous to working there. There is a reason I have been there for 11 years and it's because of the people I work with and the managers that I have worked for.

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Percepta Response
5mo
Thank you for such a thoughtful review and for 11 amazing years with Percepta. Watching careers grow and evolve like yours is one of the best parts of what we do. The people and connections you mentioned truly make the difference, and we’re grateful to have you as part of the team.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

On the ISD team we have a strong people-first team culture.

Cons

I don't have any currently.

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