poor leadership - Anonymous employee PerfectServe Employee Review

2.0
28 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PerfectServe offers a necessary and bleeding-edge product in a crucial field (healthcare support) for which there is little meaningful competition.

Cons

senior leadership is dreadfully inconsistent and often out of touch with most departments in the company.

avatar
PerfectServe Response
8y
Thank you for sharing your feedback. We are proud to be a leader in the clinical communications field. We strive to be as transparent as possible with our employees and make an effort to listen to all recommendations/suggestions by carefully reading and following up on suggestions shared via our anonymous internal communication platform TINY Pulse. We would like to hear your detailed feedback/suggestions for improvements.

Explore other reviews about PerfectServe

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

See reviews by: Helpful|Rating|Date|All