Opportunity - PerfectServe Employee PerfectServe Employee Review

5.0
9 Jan 2020
Recommend
CEO approval
Business outlook

Pros

PerfectServe offers considerable opportunity and upward mobility to those that are committed and willing to work hard. The company is also home to some really incredible people. The people can make or break a workplace environment, and PerfectServe has no shortage of talented, friendly, and supportive individuals. I am thankful to be a part of this organization and to be surrounded by the people that I work with each day.

Cons

Being able to maneuver change and remaining flexible is a non-starter. If you enjoy status quo, this might not be the place for you.

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PerfectServe Response
6y
With the tremendous growth PS has experienced in the last 2 years staying Status Quo is not an option. We are happy that your work group is such a good fit for you. Thank you for sharing your review.

Explore other reviews about PerfectServe

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

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PerfectServe Response
1d
This is an incredibly thoughtful review! Thanks so much for taking the time to write it, and thanks a million times over for your many contributions to the company and the customers we serve. Feedback duly noted about leadership communication—it's one of the areas we're always focused on, and it never hurts to find ways to be better.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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PerfectServe Response
1d
Hi there! Thanks for your review. Our support roles are INCREDIBLY important to the business. This is often one of the most frequent touch points for customers, so the training you mention is a process that we refine and invest in consistently. We want everyone on our support staff to be fully equipped to provide the best service possible to any customer who calls us. We also regularly review compensation to make sure it's competitive with the broader market, and we know we wouldn't be able to sustain this support function if compensation were misaligned. We'll continue to make this one of our priorities for this area of the business. Thanks again, both for your review and for your efforts with the support team!
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