Good company, unsure of future - Anonymous employee PerfectServe Employee Review

4.0
26 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote, good coworkers, important work, lucked out with two amazing bosses

Cons

Lots of turnover, culture needs work, a lot of “us vs. them” within the different products/acquired companies

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PerfectServe Response
5y
Thanks for taking the time to provide your feedback and I sincerely appreciate you taking such a balanced approach in your review. On one hand, I am thrilled to hear that you've had a positive experience with our leadership and feel the importance of our mission. I am disappointed, however, that your experience hasn't been entirely positive. Since you've been with us for quite some time, I'd love to learn more about your experience at PerfectServe and discuss ways we can improve as a company. Feel free to reach out to me on Slack (@meg) and we can set up a time to chat.

Explore other reviews about PerfectServe

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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