Just Think Twice - Anonymous employee PerfectServe Employee Review

Reviews like this aren't easy to read, especially in a public forum like Glassdoor, but it's important (and humbling) for us to hear this so I appreciate your willingness to engage. Your review covers a lot of ground and since you've moved on to another organization, my goal in responding to your review is primarily to address your comments around our culture and the leadership at PerfectServe. In my experience, culture isn't static or something to be consumed, but it's something that's cultivated and influenced by everyone at the company. The leadership team at PerfectServe does shoulder significant responsibility to promote an environment and culture that is healthy. I'll make sure to send your feedback along to all members of our leadership team as well as the culture team to make sure this feedback is considered in both groups. Positive change isn't easy and while PerfectServe is performing well on many levels both for our customers and our investors, we still have a lot of work to do to engage our team in these successes. Truly, I'm grateful for your feedback and sorry that your experience here wasn't more positive. I'm hopeful you're able to bring the lessons you learned here to make your next workplace a great place to work.