Working Hard on Ensuring a Good Culture - Training and Development Specialist PerfectServe Employee Review

5.0
27 Oct 2022
Recommend
CEO approval
Business outlook

Pros

- Pretty fantastic at honouring Work/Life Balance - Fully Remote, with offices available if you like to go in and socialize a bit - Great development team - involved Senior Leadership Team - Great PTO and holiday coverage (both Canadian/US holidays observed by the whole company)

Cons

- Customer facing side of the business can be a bit detached from the reality of development deliverables - Cliques tend to form down the different product lines, despite how important all products are to our survival as a company

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PerfectServe Response
3y
We really appreciate you taking the time to give us this feedback. We agree with all of it - the good and the areas were we have opportunities to improve. -PerfectServe PeopleOps team

Explore other reviews about PerfectServe

5.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
6d
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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PerfectServe Response
1mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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