Pros
Strong clinical focus and a mission that, at least on paper, aims to improve patient outcomes. Leadership is generally accessible and open to communication. A few dedicated and knowledgeable legacy employees remain, bringing valuable experience. Competitive pay with benefits that are above industry average.
Cons
Senior leadership has struggled to drive meaningful business growth. Long-time, dedicated employees often feel targeted during restructuring rather than valued. There is little recognition or celebration of employee service and contributions. The company is overly dependent on its parent organization, AmeriHealth Caritas, which limits its ability to grow and operate independently as a PBM. Cost-cutting measures are prioritized to the point where they hinder cultural and organizational development. New leadership shows minimal appreciation for the experience and commitment of legacy employees.