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      Persado

      Engaged employer

      Persado reviews

      Great product, wonderful colleagues, awful leadership - Anonymous employee Persado Employee Review

      2.0
      6 Sept 2022
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Smart, quick, and thoughtful colleagues who value collaboration and transparency. They are the reason that I still have hope for this company even when leadership acts like a pack of entitled, demanding children. Genuinely great product that has delivered measurable value to clients. Decent benefits, including unlimited PTO and an annual fund for office / education / personal expenses. Flexibility to WFH.

      Cons

      Leadership can't seem to get out of its own way. Both the CEO and COO treat customer relationships as transactional and fail to see that there is no future without real, genuine relationships with clients. The COO is objectively awful. He is stubborn and unable to acknowledge his and his team's failures throughout the years. When questioned (quite respectfully) about plans for mitigating existing issues in public forums, he would much rather lash out rather than answer questions that he and his team should have plans in place for. He lacks the strategic vision, leadership skills, and the engineering chops necessary for overseeing the development of product roadmaps and improvements. In most high-growth organizations, he would have been let go or encouraged to step down by now. The product team is okay but struggles to understand that the purpose of a product team is to understand customer needs and prioritize market / customer requirements. Often, they will try to force use cases for WIPs onto clients. Their customer engagement skills could use some brushing up on. Poor 401k match. Up to $3,000 per year and you must be employed at Persado on the last day of the calendar year in order to receive matched funds.

      avatar
      Persado Response
      3y
      Thank you for sharing this feedback with us. Three years as a Persadoan -- awesome! I would love to learn more from you about your experience as it seems that there are concerns and challenges. Feel free to reach out at any time if you feel comfortable doing so. I agree with you completely -- our People and product are incredible! We have worked hard to ensure that our Leadership team is as transparent, collaborative, communicative, and as effective as possible. We will continue to strive to improve so that Persadoans across the globe can feel proud and confident in our company, our leadership and our future! I will keep this feedback in mind as we continue developing training and coaching opportunities for our executive team. As far as open forums to share strategies, roadmap and progress -- please be sure to attend our bi-monthly People Platforms and ELT Q&A sessions where topics just like this are discussed/shared. Thank you again for your thoughts. Please also take advantage of our many mechanisms for employee feedback (we take this very seriously) -- our quarterly employee engagement surveys, stay interviews, People Business Partners open door, Lattice feedback channels, 360 review process, etc. And ... I am always here to listen, as well as the entire ELT. Thank you. Allison Lee, CPO

      Explore other reviews about Persado

      5.0
      17 Apr 2026
      Director solutions consulting
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

      Cons

      A lot to learn quickly, but everyone is quite helpful.

      1.0
      12 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work and diverse team

      Cons

      This company is sinking fast. Every year brings another round of layoffs, shrinking budgets, no bonuses, no cost-of-living raises, and no meaningful promotions. The only “promotions” happening are title changes with no salary increase. Upper management continues making questionable changes and presenting them as “positive initiatives for employees and the company,” supposedly based on employee feedback. Feedback from who? Leadership clearly isn’t listening to the people actually doing the work. Communication is consistently poor, leading to mistakes, confusion, and constant blame-shifting whenever problems arise. Benefits continue to get worse. Summer Fridays were removed, the insurance offerings are weak, and there’s little to no real career growth unless you’re moving backward. Morale is low, and employees are expected to absorb the impact of endless organizational instability. The product itself is overly complicated and constantly changing — sometimes week to week. Very few people truly understand it unless they’ve been at the company for a long time, and even then, keeping up with the pace is exhausting and unsustainable. Meanwhile, upper management continues selling it as a simple, seamless solution. Clients quickly discover otherwise after endless email chains, miscommunication, implementation errors, and constant changes in direction. This company feels deeply disconnected internally and externally. The environment is chaotic, leadership lacks transparency, and the overall trajectory is concerning. At this point, the ship is sinking fast, and it’s hard to recommend this place to anyone looking for stability, growth, or a healthy work environment.

      5
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