get your lifeboats ready! the ship is sinking! - Anonymous employee Persado Employee Review

1.0
9 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- some genuinely kind, hard working employees - work life balance can be ok depending on your team - employee fund for office equipment/other wellness things - 401k matching but laughable at only $3k/yr

Cons

persado gratuitously hands out promotions/raises to management pet favorites – usually lifers that have been with the company 5+ years who have been with the company long enough to gladly take orders from leadership and have no viable prospects of working anywhere else). these employees will get 2-3 promotions per year while everyone else gets excuses. agree with previous reviewers – talented employees are fleeing this sinking ship quickly and those who haven’t fled should absolutely be looking with this company’s dismal financial outlook - clients continue to cut back their investment with persado. competition is becoming increasingly fierce and persado's product has not evolved to keep up due to mismanagement and egotistical leadership - see OpenAI. Company differentiator is years of established testing which will be absolutely neutered when Microsoft productizes OpenAi tech. the product is way too much work for end users and has no real stickiness and limited value. persado has an extremely bloated middle management layer full of do-nothing yes-men who bark at employees and offer the business no real value. perasdo over-hired across departments in 2021 only to lay people off months later but PLENTY of fat to chew odd remains. incredibly bloated customer service team – 15+ overpaid and VERY junior “directors” of customer success who would never be hired as ICs at a real SaaS company. couple this with an even more junior 'delivery' team who does the job CS should be doing. budget wasted into ‘onboarding’ customers into a platform that none of persasdo’s clients actually even use. Overstaffed customer success teams with conflicting responsibilities confuse clients. frequent re-orgs and constant changes of leadership and direction add fuel to the fire. as others mentioned, ceo and co-founder are abrasive, shady, arrogant and frequently belittle employees – frequent inappropriate comments and behavior in public forums and meetings. leadership has no real vision and constantly changes strategy and direction over and over again. persado hires the wrong people and fires them only to do it all over again. mid-level managers are inexperienced and have little to no training and are promoted into roles just because they've been with the company long enough and tow the company line. HR constantly gaslights employees. the company regurgitates their mission vision and values at every all hands but can't live up to any of them. Company wastes money on consultants for useless trainings or strategic direction because leadership has no vision.

Explore other reviews about Persado

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

Cons

A lot to learn quickly, but everyone is quite helpful.

1.0
12 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote work and diverse team

Cons

This company is sinking fast. Every year brings another round of layoffs, shrinking budgets, no bonuses, no cost-of-living raises, and no meaningful promotions. The only “promotions” happening are title changes with no salary increase. Upper management continues making questionable changes and presenting them as “positive initiatives for employees and the company,” supposedly based on employee feedback. Feedback from who? Leadership clearly isn’t listening to the people actually doing the work. Communication is consistently poor, leading to mistakes, confusion, and constant blame-shifting whenever problems arise. Benefits continue to get worse. Summer Fridays were removed, the insurance offerings are weak, and there’s little to no real career growth unless you’re moving backward. Morale is low, and employees are expected to absorb the impact of endless organizational instability. The product itself is overly complicated and constantly changing — sometimes week to week. Very few people truly understand it unless they’ve been at the company for a long time, and even then, keeping up with the pace is exhausting and unsustainable. Meanwhile, upper management continues selling it as a simple, seamless solution. Clients quickly discover otherwise after endless email chains, miscommunication, implementation errors, and constant changes in direction. This company feels deeply disconnected internally and externally. The environment is chaotic, leadership lacks transparency, and the overall trajectory is concerning. At this point, the ship is sinking fast, and it’s hard to recommend this place to anyone looking for stability, growth, or a healthy work environment.

5
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