employer cover photo
employer logo
employer logo

Person Centred Software

Engaged employer

Toxic Leadership, Zero Accountability, and a Culture of Blame - Anonymous employee Person Centred Software Employee Review

1.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Maybe a few nice colleagues?

Cons

Most negative reviews already explain it. Extremely poorly managed organisation. While I have not interacted with all C-level leaders, the commercial side in particular appears to have very weak and toxic leadership, with several of the most senior individuals showing clear gaps in capability. This seems to stem from previous CEO decisions, who hired them but was exited himself, which now has a lasting negative impact on the business. Every month they remain, the company is losing ground. In the absence of clear executive direction, there is a strong blame culture across departments. Challenges are often attributed to being understaffed or external factors, resulting in repeated excuses rather than accountability. As a result, execution is weak and progress is non-existent. Job security is the lowest I have ever experienced. Leadership appears to regularly single out individuals to deflect accountability, creating a cycle where someone becomes the “target” each month. This fosters a constant sense of uncertainty, where employees feel exposed and unsure when they might be next, making it a highly uncomfortable environment for most.

avatar
Person Centred Software Response
1mo
Thanks for your feedback - I'm hoping a response will acknowledge that the feedback has been seen. There is work to do at PCS and we understand that, It has been a very unsettling time for all with the absence of a CEO but the leadership team is working together to fill the gaps and move the business in the right direction during this interim period. We have to tackle the situation with 'intention' and that takes time, but we are progressing. We are working hard to be significantly more transparent with updates and communications and have re-started our monthly Town Halls to share more business updates and insight into ongoing projects. We are also focussing on cross functional activities to remove barriers and encourage more problem solving. We remain aligned and feel that positive change is happening. Thank you again, Elinor Brett, Interim Chief People Officer

Explore other reviews about Person Centred Software

5.0
17 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people, flexible working, personal development

Cons

Lack of parking at the office

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Some good and friendly colleagues

Cons

Poor management, told to sell overpriced poor products, the sales team lie to boost stats

1
See reviews by: Helpful|Rating|Date|All