Pet Circle – Less puppies and rainbows, more instability and gaslighting - Anonymous Employee Pet Circle Employee Review

1.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

* Employee discount on pet products. (That’s it.)

Cons

* Toxic culture: In 20+ years of working, I’ve never seen a company culture this unhealthy. People don’t quit—they vanish. My entire team disappeared in under a year, with no transparency or accountability. * No value on people: You’re treated as a tool, not a person. There’s no career development, no performance reviews, no feedback, no goals—just tasks to complete and orders to follow. * Fear-based leadership: The CEO operates with unchecked arrogance, especially on topics where he lacks relevant experience, fostering a culture of fear, micromanagement, and silencing. * Yes-men environment: Genuine, thoughtful voices are pushed out. Empowering, nurturing leaders—some even pregnant—are made “redundant” without warning. * CTO adds no value: Completely lacks strategic leadership. Repeats the CEO verbatim and can’t even seem to figure out how to use his own smartphone. Quick to assign blame, but takes no accountability for his missteps. * Office is bleak: Being forced into a soulless, overly lit office (under the guise of “startup culture”) left me feeling drained, depressed, and physically unwell. * Not a startup: They brand themselves as a scrappy startup, but they’ve been around over a decade. The “startup” excuse is used to justify poor culture, no structure, and disorganisation. * No space for different thinking: A former employee warned me: “They want a culture fit, not a culture add.” I didn’t listen. If you challenge the norm, you’ll be edged out. * Regret: I left this job feeling undervalued, unchallenged, and bored. That says it all.

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Pet Circle Response
12mo
Thank you for taking the time to share your candid feedback. We are truly sorry to hear that your experience at Pet Circle left you feeling this way. It's clear from your review that we fell short of providing you with a supportive and transparent environment, and we deeply regret that you felt undervalued and unheard. We hear your concerns about culture, leadership, and career development. We are committed to fostering a psychologically safe environment where every team member feels respected and empowered, and your feedback highlights areas where we need to urgently improve. We are continuously working on strengthening our leadership, enhancing communication, and ensuring clear career pathways for all team members. We appreciate you sharing your perspective, as it provides valuable insights that will help us grow and do better. We wish you all the best in your future endeavors and thank you again for sharing your feedback

Explore other reviews about Pet Circle

4.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Good discounts for pets if you have any

Cons

Little progression within the company

5.0
28 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good perks with nice facilities and approachable Supervisors and Managers

Cons

A bit dirty but understand it is a warehouse. Extremely busy at times and then very quiet not steady workflow

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