Shift Lead/ Shift Manager - Anonymous employee Philz Coffee Employee Review

4.0
10 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-great people -great mission and vision -love that they are people and customer service oriented -by far the most enjoyable job I’ve had so far

Cons

-focus on customer service training and being patient with first time customers -better delivery shipments of product (late, no notice, no communication to keep us in the loop -some baristas look so miserable to serve coffee -shame to see Philz is not what it used to be

Explore other reviews about Philz Coffee

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The best coworkers and a flexible schedule!

Cons

The tips for the most part were minimal,

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Paid time off - raises

Cons

Your store manager can make or break your experience

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