For own mental health don’t bother - Customer Service Phoenix Energy Employee Review

Customer service staff are ill treated over worked and disrespected. I have never worked for a company need permission and cover use toilet. The supervisor or so call team leader bully's staff and higher management and hr don’t want to know never change unless reshuffle of management team Even call the room taken to the dungeon and when staff walk shout Another one office joke Special treatment for people in the Click advertise all CS staff must work one late night but not all some taken by the hand get to do what they want. That’s what lead to short staff the work load put onto staff manage to retain due to desperation is reason now offer weekend overtime as impossible get duties completed normal working hours and cheek advertising as if it’s a perk