No life outside of work.Hourly employees get only two holidays Managers none.No personal days, - Anonymous employee Pilot Flying J Employee Review

2.0
28 Sept 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The experience of learning many sides of a full service restaurant.Testing your strenth , weakness and abilties for every kind of food service.

Cons

Schedules done the day before you work.Reviews done only when you beg.Restaurant side is never on the same playing field as the C-Store.

Explore other reviews about Pilot Flying J

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good place to work management was really nice

Cons

I do not have any cons

2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Cons

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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