Company seems to want puppets who just run with their program. You are expendable.
Cons
Below average pay for industry, the mechanic goes on power trips and apparently has influence on who gets to stay. Although they are diverse in Denver there is some racial disparity between Wyoming and Denver.
Pilot Flying J Response
2y
We take claims like this seriously. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter.
Advancement opportunities
Ability to relocate and keep your job
Cons
Open three hundred and sixty five days a year, twenty four hours a day
Pilot Flying J Response
5mo
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
Pay is decent for Knoxville
Benefits are good
Coworkers are the only thing holding this place together
Cons
The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made.
The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home.
Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable.
Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees.
Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support.
The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.