Pros
The employee's in Fast Response are very helpful and friendly.
Cons
Management is a joke. The Directors and Management talk behind peoples back openly to other employees. Toxic work environment. Nobody enjoys the job. The company does not have a clear goal. If you are thinking about getting a Job here, please keep in mind that they will keep you later than your shift with the promise of overtime pay (Which they never deliver on.) They are now also making current Advanced Support technicians to wash, oil and maintain the company cars themselves. The company are not open to criticism. Fast response are working on 2-3 tickets at a time, while management and directors expect to keep a half an hour minimum on tickets. The office is dreadful and cramped. They are in the works of building a new office however, there has been no input on design from colleagues. All we know is that it's going to be like "Google." PLEASE AVOID THIS COMPANY AT ALL COSTS.