I Finally Love My Job! - Tenant Experience Manager Playbook Employee Review

I first applied for a role at Playbook last year when it was known as Lulafit but wasn’t selected. A few months later, the team reached back out about a position they felt was a better fit for my skills and they were right. That follow-up alone showed how thoughtful and intentional they are about building their team. The interview process was thorough but very human. Everyone I spoke with was genuinely engaged and clearly aligned with Playbook’s mission. It was refreshing to see how involved the team is in choosing people who truly embody the culture and vision of the company. My advice for anyone applying: once you get to the interview stage, just be yourself. Your authenticity will shine through. Playbook isn’t a typical clock-in, clock-out job. It’s a community of passionate, creative individuals who care deeply about wellbeing and connection. Do your research, trust the process, and if their purpose resonates with you, go for it. It’ll be one of the best career decisions you make!

I have no cons at the moment. There’s a lot of creativity and collaboration, which is amazing, but it also means you have to be self-motivated and organized to keep up with the pace.

Lulafit has been a dream. Truly, working for a thoughtful, considerate, caring, female leader is such a breathe of fresh air. It is understood that we are all experts in our field and are treated as such. It is a dynamic and worthwhile environment to be in. I am excited to see my growth and trajectory!

It’s a job, there will always be things. But by and large I'm generally very happy with my 3 months with the company.