Client success manager - Client Success Manager Podium Employee Review

5.0
14 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Autonomy , fun atmosphere, surrounded by some of the most intelligent and creative individuals you will ever come across, each individual is and can be a huge contributor to the company, always growing and changing for the better

Cons

With this specific position there is no real vacation from work. Your clients will always need you so it can be hard to completely disconnect. But why would you want to when the clients are amazing!!

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Podium Response
8y
Thanks for leaving us a review. I would love to hear your feedback on our open PTO policy if you're open to it. - Abby

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5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, high performing culture and coaching

Cons

High pressure, some can’t handle it

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Cool office building, learn from some of the best sales reps you’ll come across in your career

Cons

I worked at podium for a few years. It was the most toxic sales culture I’ve ever experienced. I do not say that lightly It was worth the money a year/two plus ago. They raised quotas multiple times in the last year and decreased the commission percentages. It is wild how many hoops an ae had to jump through to close a deal. In my 7+ of being in sales it was probably the hardest sale to close and I was a top rep. If you want to join podium it could be a good learning experience but it will come with a lot of headaches, anxiety about job security (they pip sales reps out like no other company I’ve ever worked for) and maybe some tears

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