Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PointClickCare

      Engaged employer

      PointClickCare reviews

      Disorganized Mess with Absent Leadership - Lead Analyst PointClickCare Employee Review

      1.0
      12 Apr 2026
      Lead analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      -Some hard working people who genuinely care about doing great work -Flexible work arrangements (work from home, unlimited PTO) -Company equity if you are a top performer

      Cons

      -Lack of process documentation creates confusion and disorganization -Leadership is absent, seemingly not knowing of department issues or reason behind project failures -Compensation is not competitive for the industry or job level -Performance reviews are inconsistent, heavily biased based on how hard your leader pushes your case -Frequent organization changes create disconnection -Lack of career conversations or progression opportunities -Recent layoffs were hidden and not explained or communicated across the company -Overall, company decision making lacks transparency and has the feel of a large corporation where leadership doesn't seem to know what's happening in the business, why deadlines are missed, or projects fail

      avatar
      PointClickCare Response
      1mo
      Thank you for sharing your perspective and for your continued contributions over the years. We’re disappointed to hear that your experience has not met expectations. Feedback like this helps inform our ongoing efforts to improve the employee experience, and we remain committed to ensuring employees feel supported. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you again for your feedback, and we wish you all the best in your future endeavors.

      Explore other reviews about PointClickCare

      5.0
      14 Apr 2026
      Finance
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly people and good benefits

      Cons

      Slow decision making and need for consensus

      avatar
      PointClickCare Response
      1mo
      Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
      1.0
      21 Apr 2026
      Professional services
      Recommend
      CEO approval
      Business outlook

      Pros

      Working here was good at one point

      Cons

      Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

      avatar
      PointClickCare Response
      1mo
      Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
      See reviews by: Helpful|Rating|Date|All
      Related searches: PointClickCare jobs | PointClickCare salaries | PointClickCare benefits | PointClickCare interviews
      PointClickCare reviewsPointClickCare Lead Analyst reviewsPointClickCare review