Not for the feint of heart - Call Center Agent Polly Employee Review

3.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

PTO , work from home. Amazing coworkers and middle management

Cons

Not enough leads. Constant procedural and schedule changes forced on sales staff suddenly without any logical explanation. Executives out of touch with the day to day of the sales center employees. Frequent layoffs.

Explore other reviews about Polly

5.0
19 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Fast Paced Small Team Hands-on Mentorship

Cons

I have nothing to complain about Polly

4.0
27 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people at all levels trying to make it work. Culture and leadership are idea-embracing.

Cons

Paying the price for growing too aggressively early on. As top level leadership pushes for improvements in some areas, some pragmatism being lost in favor of pleasing bosses.

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