Pros
If you just need a job and plan to continue your search this can help pay some bills. If you’re really good a politics and can move up a ladder by brown-nosing, there is room for growth. With better leadership and structure, the place has great potential. It’s a nice venue and the food is good.
Cons
Poor structure. Bartenders are also servers, and bar backs, and bussers. You’re doing 4 jobs at once (unless you have favor and are assigned to work at a bar alone) And you are expected to provide the same services as some one only doing one job. Faulty technology. The system is a sad copy of Toast with less than half of the functionality and flexibility. It doesn’t even do what was demonstrated during training. It takes away from the efficiency of the restaurant and causes issues with the kitchen. Lack of communication. I can ask 4 leaders the same question and get 4 different answers, on any given day. There is an application for sending messages to the entire staff and it is not utilized. Some updates are shared via pre and post shift but thats only if you have a pre or post shift. And leadership will not hesitate to condemn you for not knowing something when they’ve failed to share information properly. The described culture does not match the actual culture. - We were told that the company was big on teamwork and positivity but it's. There are staff that will stand and watch other employees work hard, cleaning, making drinks etc and they won’t lift a finger to help. Some bartenders are messy and never wipe down their wells. (Bees love to hang out here by the way and some people have been sting) It’s quite frustrating when wells have to be shared. Not to mention unsanitary and a turn off to guests. I watch a bartender take off her bra and proceed to roll silverware without washing her hands. Ive been using plastic ever since. Employee morale is low. Turnover is already on the rise. 5 of the most positive, friendly, and hard working bartenders have resigned. Guests often ask us if we like working here because even they can tell. It’s beyond frustrating. Poor leadership. Leaders have caught attitudes, made assumptions and accusations without fact checking, rolled their eyes, stopped saying hello, retaliated by significantly decreasing hours, and hidden Christmas gifts just to name a few of the unprofessional actions that I’ve witnessed.