Remote work with steep hierarchy and misleading benefits - Supervior Praytell Strategy Employee Review

Really loving the shift in leadership with Beth Cleveland as CEO and Katelyn Driscoll as President - it genuinely feels like the agency is in the strongest hands it’s ever had A wave of exciting new business, especially with major brands in sports, travel and lifestyle Some of my closest friendships have come from Praytell - the culture is genuinely uplifting, collaborative and empowering Senior leadership truly cares about people here and is invested in our growth, happiness and long-term success. I also really appreciate the transparency around company updates, finances, and the open dialogue that makes everyone feel included and informed. The agency is constantly evolving - from smarter ways of working to meaningful AI integration to expanding capabilities across the board Incredible new talent joining the team across all levels, and especially impressed by our amazing juniors who handle so much without ever missing a beat Love the ability to work remotely, while still having office access whenever I need a change of scenery Competitive salary and benefits, and our annual company offsite Camp Praytell is honestly the highlight of the entire year!!! Overall, I feel like there’s a real shift happening - a return to the scrappy, fun agency we started as, leaning back into our roots in the best way.

It’s hard work, no sugar coating it, and long hours can definitely come with the territory. Lately, there’s been a real push to respect business hours - encouraging schedule-send, being mindful of time zones and keeping weekends clear of emails whenever possible. It’s not perfect, and the nature of agency life means late nights still happen, but I genuinely appreciate the renewed effort to protect people’s time and create healthier boundaries. It’s great that we’re getting so much new business, but at times it does feel like we’re not scaling quickly enough from a resourcing perspective to staff clients properly. At my old agency everyone was on 8-10 accounts, and Praytell is nowhere near that. Most people average around 5-6, but when the work comes in fast, quality of work and team morale suffers. We also have a tendency to under-scope or mis-scope work, which puts added pressure on already stretched teams. I do appreciate the intention to cap people at 4 accounts to ensure there’s enough time to deliver quality work - though that isn’t always the reality, and I’d love to see us hold that standard more consistently as we continue to grow.

I don’t think there are any pros except being remote

The work is constant, you never get a second to breathe. Don’t get me started on the rude senior leads who not only micro manage but also have no idea what’s going on. It’s not a place where you can grow because no one has time to explain anything to you and teams are constantly overwhelmed. It’s unlimited PTO but not really which is a shame.