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1. Thank you for considering to write a review for PREMIER Biosoft (PB).
2. We at PB hire quality staff with the required skill set and knowledge of the industry. Historically, the attrition rates have been well below the IT industry standards. They have never been as high as 40%.
3. We are a product based company as opposed to a software contract company.
4. The strength of the company is determined by the throughtput of products that can be developed at any given point of time.
5. It is unfortunate to hear that Technical Support is being projected as a full time job requirement here. Offering support is just a very small part of the job responsibility that is performed by every Bioinformatics Analyst. Professional, reliable, effective and efficient Technical Support Services are the hallmark of any well running company selling products and we strive to achieve the very best by offering personalized services.
6. The other teams on the technical side of the company include software engineering, genomics, mass spectrometry and LIMS.
7. The domain in which we operate is scientific. A person with non-scientific background is unlikely to understand technical terms used in this domain. It is difficult for a marketing expert to learn the science and then create adequate scientific content. We therefore encourage the best of the scientific brains to cross train and utilize their scientific knowledge in the marketing realm. As a matter of fact, all the partner companies that we work with have Ph.Ds on their sales and technical support staff providing very efficient application support. We are also following this international trend. For more specialized marketing expertise, we hire outside consultants, to supplement the BA team's efforts.
8. We have charted a career growth plan for all the employees. People join us as Trainees, then get promoted to Bioinformatics Analyst (BA), Senior BA, Domain Expert, Manager and so on.
9. Communication is important for every sphere of your life, including our international operation. We strive to improve this soft skill with proper training. A technologist with excellent communication skills is a sought after candidate.
10. We have 3 domains in which we currently work, Mass Spectrometry, LIMS and Genomics. It is solely company's discretion in deciding which technology to expand. We have made two acquisitions in the past to grow organically which speaks in volumes about the company's expansion plans.
