Labor - Laborer Premier EPOS Employee Review

Great advancement structure. Started off as entry-level phone support and got promoted up the ranks by working hard. It's not a massive team so the people who put in the work and the people who don't both get noticed by the boss. Used to be 2 MD's running the business with very different ideals which led to efforts going to waste and not a lot of progress. One bought the other out and the company has now been heading in a solid direction and scaling. We aren't bogged down by miles of red tape and bureaucracy if anyone has ideas they can pitch it direct to the department managers or the owner. The people who go beyond what has been asked of them get rewarded for it quite frequently, and management treats them well, whereas others who just plod along barely hitting targets get left to their own devices. If any staff are not performing well enough and are dragging the rest of us down then they get given multiple chances to change and improve before they are finally let go. If you are tired of just being another number in a massive company this is a nice refreshing place where I have actually been able to become part of a team.

Could do with some more employee incentives in place like salary sacrifice schemes or perkbox. Not enough projects that get all of the teams working together, support and development always work closely and marketing and sales work closely. Even though everyone knows each other there is still a bit of a divide between the 2 teams.

Good product, good experience for young staff responsibility wise.

Management - terrible; staffed by apprentices, MD unapproachable and aggressive/confrontational; low pay; expenses paid up to 2 months late; commissions changed at a whim; customer service nil, never got a contract or pay slip in two years; forced to work Trade show weekends with no day in lieu or pay; often drove the length of the country and back in a day and still expected to be in by 9 am after working up to 8 hours overtime; 4 weeks holiday but actually about 3 after all the trade show days taken out, no sick pay, rarely paid on time - often day or two late; treated like children and couldn't even get a beer when working away. Minimum everything. Shocking place. IT director only saving grace- good guy.