Account Manager - Account Manager Premise Health Employee Review

2.0
13 Jul 2015
Recommend
CEO approval
Business outlook

Pros

Nice facilities, good directors of operations.

Cons

Mergers are tough, but that does not forgive the lack of planning on managements part. Implementing a new billing software for 90 sites should have been tested and policies created prior to go-live. The figure it out attitude was overwhelming. The lack of accountability on managements part was unreal. They just want to have ice-breakers so we could get to know each other. They did not want to hear or deal with the issues at hand. Just wanted to make sure that they could work remote when the department was in chaos. Communication was to individuals and not to departments.

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5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Engaging work. Clear Expectations and feedback

Cons

There can be a lot of redundant charting

5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for with strong leadership support and a team culture that genuinely cares about employee wellbeing and growth. Premise invests in continuing education, development opportunities, and provides great resources for both professional and personal health. I’ve especially appreciated the focus on whole-person wellness through programs like Sonic Boom, which makes healthy habits fun, engaging, and community-driven. Leadership is approachable, supportive, and encourages innovation and collaboration across teams.

Cons

As a large healthcare organization, some systems and processes can feel a bit outdated, especially with how quickly technology and the fitness industry evolve. That said, because Premise is a healthcare company, everything has to go through extensive vetting for compliance and safety, which is understandable. There are also a lot of policies and standardized procedures that don’t always perfectly translate to the fitness side of operations since many are built more around healthcare models. The environment can be stricter at times, but leadership is generally open-minded, willing to listen to feedback, and continues to evolve as the fitness and wellness division grows.

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Premise Health Response
1mo
Thanks for sharing your feedback! We're lucky to have you on our team!
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