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Premium Retail Services

Part of Acosta Group

Engaged employer

Terrible, Unprofessional. Will Never Work For Again. - Merchandiser Premium Retail Services Employee Review

2.0
26 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Flexibility of schedule Work at your own pace

Cons

Will hire anyone and I mean ANYONE. That's great until you're a team lead full of useless people. Regional Market Managers are a joke and very unprofessional. The one I currently work for can't even spell properly. Have to drive all over creation with no regard from management. Have to do tons of things that are way outside the scope of what you are hired for. Don't like it? Too bad. VERY high turn-over rate so the few reps they do keep get run ragged covering everyone's territory. Management is unethical, literally have asked me to lie to corporate clients dozens of times. Constant all day and night emails and phonecalls are very annoying. So much driving. I know I've mentioned this already but it's that bad. Some weeks you'll have 50 hours of work then the net week you'll have 10 even though you signed up for 20.

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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