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Premium Retail Services

Part of Acosta Group

Engaged employer

Great culture, great people, a true spirit of innovation, family and integrity - Anonymous employee Premium Retail Services Employee Review

5.0
18 Feb 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Premium is full of great people that drive an inclusive, supportive, innovative and entrepreneurial culture. This is a company where everyone helps everyone to succeed and where there is infinite drive to deliver amazing retail experiences. The combination of these elements make it a place to call home if you love retail...a place where you feel driven to win and feel fully supported to get there.

Cons

Retail is challenging and it's not a perfect science. It takes people with grit and determination. It requires people who love retail experiences and if you do, it's a place for you. If you want bureaucracy and politics go elsewhere because this place is all about exceeding expectations and all teams drive hard to that end goal.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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