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Premium Retail Services

Part of Acosta Group

Engaged employer

Zone Merchandiser - Anonymous employee Premium Retail Services Employee Review

1.0
4 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mostly able to work at your own pace. Pretty good process for scheduling work.

Cons

The current person in charge of the area I worked was absolutely the biggest drawback / obstacle I had working for Premium. Poor motivational and people skills, along with a very condescending attitude. Many Rep's I have spoken with ( 5 to be exact) have quit because of this,all with many years experience ( average 7+) of working for Premium. Although merchandising can be a high turnover position you would think someone in upper Management would have realized that most employees with a company with that many years don't just up and leave for no good reason and that somebody would be trying to inquire as to why. Apparently Premium is not good at connecting the dots or seeing the common denominator,or just don't care.

Explore other reviews about Premium Retail Services

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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