Exceptional Onboarding Experience and Supportive Leadership - HX Client Success Manager Press Ganey Employee Review

5.0
18 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The on boarding process at PG is one of the best I’ve ever experienced. From day one, the company lays a strong foundation for success. Comprehensive resources are provided, including clear timelines, links to relevant learning modules, and social media connection points. New hires are assigned mentors early on, creating a strong support network. Leadership is highly accessible – within my first week, I had a one-on-one with my Director, participated in a meeting with the VP and new hire peers around team goals, and was scheduled to meet with mentors in week two. The learning modules are thoughtfully designed and provide a solid introduction to PG‘s best in class product portfolio.

Cons

I do not have any cons to share.

Explore other reviews about Press Ganey

5.0
21 Dec 2025
Recommend
CEO approval
Business outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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