Toxic Management/Expectations too high - Accounts Receivable Specialist PriceLabs Employee Review

1.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Remote Job - Morning Office Hours

Cons

I had a very disappointing experience here. During training, the staff are not very welcoming and seem to assume that you should already be familiar with the company's products and operations based on the numerous online trainings. If you don't pass the evaluation, they imply that since you were hired for that position, you should already know everything. But what can you expect from someone who has only been with the company for a month? There's no room for second chances here. I made a small mistake, and she was yelling at me over the phone. Whenever I make a mistake, instead of receiving encouragement, she just shouts and tells me I should know better by now. I know it's been years since I've been in this company, but it is a terrible experience and left me traumatized.

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PriceLabs Response
1mo
Hi, Thank you for taking the time to share your experience with us - we’re truly sorry to hear that your time at PriceLabs felt this way. As a product-focused organization, we place strong emphasis on our team's understanding of the product we offer. To support this, we’ve designed a dedicated three-week onboarding program to help new team members build that familiarity and confidence. That said, what you’ve described, especially feeling unsupported or being spoken to harshly, is not the experience we want anyone to have. There is no place for someone being yelled at or not given a fair chance to learn, and we take this very seriously. We will look into this and work on addressing any gaps. We truly appreciate you sharing this - it helps us reflect and improve. Wishing you all the very best ahead. Warm regards, Team PriceLabs

Explore other reviews about PriceLabs

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

High-trust, autonomous WFH environment. Incredible cross-departmental support and teamwork. Global culture provides constant personal development. Fair compensation, great benefits, and value-driven leadership.

Cons

Time zone differences can slow down scheduling and response times. Yearly meetups are great, but more frequent face-to-face interaction is missed.

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PriceLabs Response
1mo
Hi, Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that you’ve had a positive experience with the high-trust, autonomous, remote work environment and the strong cross-functional collaboration. It’s especially meaningful to know that our global culture and focus on personal growth are resonating, along with our efforts to ensure fair compensation and benefits. We also appreciate your candid feedback around time zone challenges and the desire for more frequent in-person interactions. As a globally distributed team, this is something we’re continuously working to improve - whether through better async practices, more overlap-friendly scheduling, and creating additional touchpoints for teams to engage and collaborate more closely. Thanks again for sharing your experience - it helps us keep building a workplace that truly supports our team! Warm regards, Team PriceLabs
5.0
3 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Interesting work. Great leadership. Dedicated to customer service

Cons

Nothing to add right now

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PriceLabs Response
9mo
Hi, Thank you for taking the time to share your experience with us. We apologize for the late response to your review. We’re delighted to hear that you’ve found the work engaging and meaningful, and that our leadership and customer-first approach have resonated with you. Creating an environment where our team can thrive while making a real impact for our customers is something we deeply value. We truly appreciate your feedback and are glad to have you as part of the PriceLabs journey. Wishing you continued success and growth with us! Best regards, Team PriceLabs
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