Incredible community of smart, funny people - Customer Experience Associate Privacy.com Employee Review

The company has gone from a small 'startup' to a mature 'growing company'... I love going to work everyday - that is not something I can say for many places. Lithic (parent company of Privacy.com) has been the most diverse company with a strong cultural commitment. On top of that though is the talent, working with folks from incredible backgrounds creates an almost magical experience. Being the first 'IT' person, I have been given the freedom and credentials to make tangible and positive changes. Having a lot of experience in this field, usually doing this other places I am limited via infrastructure and/or existing policies - but Lithic welcomes the changes instead of 'fighting the current'. Suffice to say - I am extremely content here and see a strong future. Anyone looking for anything the above I would highly encourage applying!

Limited roles. Being a smaller / nimble company - we do not have much in the way of turnover... So positions come and go very quick. As for actual work - there is nothing I can honestly say a ' negative or con'.

Interesting product. Lots of innovation happening in the fintech space, especially around payments. Document-first culture. People write documents/specs instead of meet. Lite meeting culture. Only about 3 hours a week of meetings. Collabroative/no ego team. People are always happy to help. Modern tech stack. Most of the code has been written in the last couple of years.

Typical startup growing pains around process maturity. Being distributed can make it a bit challenging to coordinate with people on the West coast.