2.0
7 Mar 2020
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
It's a job. You work you get paid. The schedule is a true 8 hr shift lunch included. Some of the staff makes coming there worth it
Cons
3 day training then into the fire. Close quarters you cant here yourself think, let alone remember the scripting. No customer service at all even after paying. Owner/vp has the ability to move loans and gives those that pay to the ones he like. Have to handle almost 200 calls daily while skip tracing taking everyone's calls and dialer calls and trying to call out too. Managers come and go as they please and aren't in the office for more than 4 to 5 hrs on any given day. No one open for questions after training because everyone even the voice takes calls